Marketing and customer service

Recognised by universities, employers and professional bodies across the globe, our international LCCI marketing and customer service qualifications help students to develop a broad, strategic understanding across the full range of marketing and customer services activities, contact centre management and PR.

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  1. Level 1

    1. Travel and Tourism
  2. Level 2

    1. Contact Centre Skills
    2. Customer Service
    1. Marketing
    2. Public Relations
  3. Level 3

    1. Advertising
    2. Customer Service
    3. Marketing
    1. Public Relations
    2. Selling and Sales Management
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