Here you'll find details of how to contact us if you're a work-based learning or a colleges customer. 

Read more

Contact us now

If you’re already delivering Pearson work-based learning qualifications or if you’re thinking of starting, please use the details below to contact us:
 

User tabs

Training providers and employers

Tel: 0344 576 0045* 

New customer
Complete this form

Existing customer
Email: wblcustomerservices@pearson.com


Our telephone lines are open between 8.30am and 5pm Monday to Friday.
* Calls cost 1.5p per minute plus your phone company’s access charge.

 

Further Education Colleges, Sixth Form Colleges, Private Colleges or UTC

Tel: 0845 373 0114*

New customer
Email: fecentresupport@pearson.com

Existing customer delivering qualifications on QMA
Email: wblcustomerservices@pearson.com

Existing customer delivering qualification on Edexcel online
Email: examsofficers@pearson.com


Our telephone lines are open between 8.30am and 5pm Monday to Friday.
* Calls cost 1.5p per minute plus your phone company’s access charge.
 

Learners

Visit our contact us page to find out how to get in touch with us.
Contact us

Existing customers

Edexcel or BTEC centre
Tel: +44 (0) 12 0477 0696
Email*: pqs.internationaleo@pearson.com

LCCI centre
Tel: +44 (0) 12 0477 0696
Email*: pqs.internationalenquiries@pearson.com

*We will respond within two working days.